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Free standard shipping on orders over $99
Estimated to be delivered on 12/01/2022 - 15/10/2022.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Return spare parts (R)
Description:Vehicles returned due to damaged packaging, personal reasons of the customer not opening the box, or logistics problems have been fully inspected and prepared, and the functions are intact, but there may be slight defects in the appearance.
Suitable for:Users who do not have high requirements for appearance and pursue cost-effectiveness.
Minor quality problems (Q1)
Description: The vehicle functions are basically intact, but there may be minor quality problems, such as missing or slightly damaged small parts.
Handling method: We will reissue the required accessories and provide repair instructions based on the vehicle information provided by the customer.
Accessories are shipped from China, and it is expected to take 7-15 working days, depending on the logistics situation.
Suitable for: Users with basic hands-on skills.
Moderate quality problems (Q2)
Description: The vehicle has certain functional problems, which may affect some of the user experience.
Handling method: We will reissue the required accessories and provide repair instructions based on the vehicle information provided by the customer.
Accessories are shipped from China, and it is expected to take 7-15 working days, depending on the logistics situation.
It is recommended that customers have certain repair experience or a problem with a single component such as a motor/controller problem.
Suitable for: Users with certain repair experience or users who are willing to seek professional repair services.
Serious quality issues (Q3)
Description: The vehicle may have obvious scratches on the motor, battery, controller problems and other single component problems
Handling method: For key parts that need to be replaced, we will provide them to customers at cost price.
The accessories are shipped from China and are expected to take 7-15 working days, depending on the logistics situation.
Recommended for customers with strong maintenance capabilities.
Applicable people: Users with strong maintenance capabilities, or send the vehicle to a professional bicycle shop for comprehensive maintenance. Users who are willing to bear the maintenance costs.
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You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
Drostique | Nam tempus turpis at metus scelerisque placerat nulla deumantos |
Pharetro Lorem | Pellentesque diam dolor elementum etos lobortis des mollis |
Milancelos | Donec pretium egestas sapien et mollis |
Pellentesque | Sedcus faucibus an sullamcorper mattis drostique des commodo pharetras |
Proin Molestie | Pellentesque diam dolor elementum etos lobortis des mollis |
Cosmopolis | Donec pretium egestas sapien et mollis |
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